End of Session

Triggered when all retry attempts to dial a customer have finished.

Payload

{
    "customer": {
        "name": "Name",
        "phoneNumber": "+525581354511"
    },
    "variableValues": {
        "myVar": "myVariable"
    },
    "totalAttempts": 3,
    "endedReason": "transfered-call | user-not-contacted | user-contacted",
    "analysis": {
        "successEvaluation": true,
        "structuredData": {
            "myData": "myValueFromCall"
        }
    }
}

Main fields

Field	Type	Description
customer.name	string	Customer name
customer.phoneNumber	string	Customer phone number
variableValues	object	Input variables provided for the session
totalAttempts	integer	Total number of dial attempts
endedReason	string	End reason (transfered-call, user-not-contacted, user-contacted)
analysis.successEvaluation	boolean	Whether success criteria was met
analysis.structuredData	object	Output variables and extracted values