End of Call

Triggered when any call ends, regardless of attempt.

Payload

{
    "id": "cHYqKdGz25Rq",
    "startedAt": "2024-09-24T18:20:22.724Z",
    "messages": [{
        "role": "system",
        "message": "You are a helpful assistant"
    }, {
        "role": "agent",
        "message": "Hello"
    }, {
        "role": "user",
        "message": "Hi"
    }],
    "durationSeconds": 15,
    "detailsURL": "https://fonema.ai/shareable/cHYqKdGz25Rq",
    "recordingUrl": "https://fonema.ai/api/v1/storage/calls/cHYqKdGz25Rq.mp3",
    "analysis": {
        "successEvaluation": true,
        "structuredData": {
            "myData": "myValueFromCall"
        }
    }
}

Main fields

Field	Type	Description
id	string	Unique call ID
startedAt	string	Call start date-time in ISO 8601
messages	array	Full conversation transcript
durationSeconds	integer	Total call duration in seconds
detailsURL	string	URL to view call details in dashboard
recordingUrl	string	URL to download audio recording
analysis.successEvaluation	boolean	Whether success criteria was met
analysis.structuredData	object	Output variables and extracted values

Message details

The messages field contains the complete call transcript:

• role: Participant role (system, agent, user)
• message: Message content