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Support

Need help with Fonema, your agents or a connected AI app (ChatGPT, Claude, Cursor…)? Reach us through any of these channels:

ChannelContact
Emailsupport@fonema.ai
WhatsApp+52 55 4085 8871
Book a callcal.com/octabond

What to include​

To help us solve your issue faster, tell us:

  • The email of your Fonema account and your company name.
  • The agent involved, if any.
  • For a specific call: the customer phone number and the approximate date and time.
  • For AI apps (MCP): which app you use and what you asked it. See Connect your AI app for setup steps.

Privacy and data requests​

To request access to or deletion of your data, write to privacy@fonema.ai. See our privacy policy and terms and conditions.